We recommend purchasing travel insurance to protect against non-refundable travel expenses and medical emergencies.

You will receive a full refund if you cancel your reservation one calendar month or more before your tour check-in date.

No refund or credit will be issued if you cancel your reservation less than one calendar month before your tour check-in date.

No refunds will be made if you do not show up for your tour or interrupt/cancel it once it has begun.

To cancel your reservation, contact us.

For transactions 180 days old or less, the refund will be issued to  the credit card you used when making your reservation. For transactions  over 180 days old, we can issue the refund by check or via PayPal.

You may move your reservation to a different tour date if your tour check-in date is one calendar month or more away.

No date change is allowed if your tour check-in date is less than one calendar month away.

To request a date change, contact us. A date change is only possible when we have availability on your preferred tour date.

If you pay a deposit to make a reservation, the remaining balance for  your tour is due by 11:59 PM Central time one calendar month before  your tour check-in day.

We will cancel your reservation if you do not pay your remaining  balance by the due date. In this case, you will not be allowed to come  on the tour, and your deposit will not be refunded.

There are no exceptions to the policies on this page.

If your tour check-in date is less than one calendar month away and you cancel your reservation for any reason, you will not be eligible for a refund, credit, or date change.

We recommend purchasing travel insurance to protect against non-refundable travel expenses and medical emergencies.

A calendar month is a period from a day of one month to the  corresponding day of the previous month if such exists or, if not, to  the last day of the previous month.

Examples:

• April 4th is one calendar month before May 4th.
• April 30th is one calendar month before both May 30th and May 31st.

In the unlikely event that a domestic flight paid for by San Miguel Relocation Tours is canceled by the airline, you will not receive a  refund. The airline will put you on the next available flight.